Helping Your Firm Grow with Evidence & Insight

Competitor Benchmarking

Know where you stand in the market.

Competitor Benchmarking

Our benchmarking service compares your firm’s performance against peers to reveal strengths, weaknesses, and opportunities. Through robust data analysis, we help you understand how clients perceive your service relative to competitors — so you can plan smarter growth strategies.

Market Positioning

Understand how your firm performs against key competitors in your sector.

Performance Gaps

Identify strengths to protect and weaknesses that need immediate attention.

Client Perception Analysis

Gain insight into what clients value most compared to alternative providers.

Growth Opportunities

Use benchmarking data to uncover untapped market and service opportunities.

Brand Health Assessment

Build a stronger brand that wins trust and business.

Brand Health Assessment

Understand how the market views your firm beyond your immediate clients. Our Brand Health research provides insights into awareness, perception, and differentiation, allowing you to refine your positioning and improve your conversion rates.

Brand Awareness

Measure how well your brand is known within your target market.

Differentiation Strategy

Identify what sets your brand apart and where clarity is missing.

Brand Perception

Understand how clients and prospects truly perceive your firm.

Reputation Tracking

Monitor changes in brand strength over time with reliable metrics.

Client Feedback Tools

Capture real feedback that drives improvement.

Client Feedback Tools

Unlock the Voice of Your Clients® with tools like Beaton Debrief and bespoke feedback solutions. Monitor satisfaction in real time, identify pain points early, and take action that improves loyalty, service quality, and referrals.

Voice of the Client®

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Actionable Reporting

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Real-Time Insights

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Client Loyalty Growth

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Discover insights that matter.

Market Research

From market trends to client behaviour analysis, our market research services help you make intelligent decisions based on evidence. Uncover opportunities, anticipate challenges, and position your firm strategically for the future.

Market Intelligence

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Client Behaviour Insights

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Evidence-Based Decisions

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Future Readiness

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Market Research